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Refund Policy

Last Updated: April 13, 2026

At KYLY CST Pte Ltd, we want you to be satisfied with our AI marketing services. This Refund Policy outlines when refunds may be granted.

1. Launch Trial ($248)

100% Satisfaction Guarantee

If you are not satisfied with the Launch Trial within the first 7 days, contact us for a full refund. No questions asked.

2. Monthly Subscriptions

Cancellation

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period.

First Month Guarantee

First Month Refund Policy

If you are not satisfied after your first month of any subscription tier, you may request a full refund within 14 days of your first payment.

3. Non-Refundable Situations

Refunds will not be granted for:

  • Violation of our Terms of Service
  • Account suspension due to fraudulent activity
  • Requests made outside the specified timeframes
  • Services that have been fully delivered and consumed
  • Custom development work or bespoke services

4. How to Request a Refund

To request a refund:

  1. Email us at support@kylyaimarketing.com
  2. Include your account email and reason for refund
  3. Allow 5-10 business days for processing
  4. Refund will be issued to your original payment method

5. Contact Information

KYLY CST Pte Ltd
Email: support@kylyaimarketing.com